All returns are subject to a 20% restocking charge plus shipping and handling fees unless the following applies:
- The product is in its original packaging and has not been opened.
- The buyer notifies Paul N. Gardner Company within 15 days that the wrong item(s) were ordered.
- The product is returned within 30 days of invoice date and in like new condition.
- There is an exception request approved in writing with the appropriate signature.
- There is a manufacturer defect or recall.
- There is a Paul N. Gardner Company shipping error.